Shipping Policy

Last Updated: September 1, 2026

At GAP BUILD MART, we aim to make your shopping experience simple and convenient. We carefully pack your products and work with reliable delivery partners to ensure your order reaches you safely and on time.

1. Order Processing

Orders are generally processed within 1–2 business days after successful payment confirmation.

Orders may take additional time to process if:

  • The product requires special handling.
  • The product is temporarily unavailable.
  • Additional order or address verification is required.
  • The order contains multiple products with different availability.

You will be informed if there is a significant delay in processing your order.

2. Delivery Time

The estimated delivery time is generally 3–7 business days after the order has been processed.

Delivery times may vary depending on:

  • Delivery location
  • Product availability
  • Courier service
  • Weather conditions
  • Public holidays
  • Unforeseen logistical circumstances

Remote or difficult-to-reach locations may require additional delivery time.

3. Delivery Areas

We currently provide delivery services to selected locations based on product availability and logistics coverage.

For locations outside our regular delivery network, please contact us before placing your order to confirm delivery availability and applicable charges.

4. Shipping Charges

Shipping charges, where applicable, will be displayed during the checkout process.

Shipping costs may vary depending on:

  • Product size and weight
  • Quantity ordered
  • Delivery location
  • Delivery method

Certain products or orders may qualify for special or free delivery offers.

5. Order Tracking

Where tracking is available, customers may receive shipment or tracking information after their order has been dispatched.

Tracking information may take some time to become active after the shipment is handed over to the delivery partner.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number when placing an order.

GAP BUILD MART will not be responsible for delays or failed deliveries caused by:

  • Incorrect or incomplete addresses
  • Incorrect phone numbers
  • Customer unavailability
  • Refusal to accept delivery
  • Failure to respond to delivery attempts

Additional delivery charges may apply if an order needs to be re-shipped due to incorrect information provided by the customer.

7. Damaged or Incorrect Products

Please inspect the package and product carefully when you receive your order.

If you receive a product that is damaged, defective, incorrect, or incomplete, please contact us as soon as possible with your order number and clear photographs/videos of the product and packaging.

Please refer to our Returns & Refund Policy for further information.

8. Delayed Deliveries

Although we aim to meet the estimated delivery time, delays can sometimes occur due to circumstances beyond our control, including severe weather, transportation disruptions, courier delays, public holidays, or other unforeseen events.

We appreciate your patience in such situations.

9. Large or Heavy Products

Certain products such as sanitaryware, water tanks, tiles, and other large or heavy items may require special transportation or handling.

Delivery arrangements and charges for such products may vary depending on the product and delivery location. Our team may contact you to coordinate delivery where necessary.

10. Installation

Delivery does not automatically include installation unless installation is specifically mentioned as part of the product or service.

Customers should check the product details or contact GAP BUILD MART if installation assistance is required.

11. Contact Us

For questions regarding shipping, delivery status, or your order, please contact us:

GAP BUILD MART
D No. 10-2, 10-3, Sy. No. 90/4A1,
Ring Road, Motham Agraharam,
Hosur – 635126

Phone: +91 97427 41717
Email: gapbuildmart@gmail.com

GAP BUILD MART
Shop Easy. Build Smart.